![]() Should refunds be approved, they will be processed in the currency in which the NFS amount was charged. You agree that you will not challenge or dispute a charge for reason of the name appearing on the credit card statement as Etihad Select Upgrade.Ĥ. You shall be deemed to have the authority to act on behalf of and to bind the person or persons named or included on the Offer to these Terms and Conditions.Ģ. Neighbour-Free Seat is not eligible for group bookings (bookings with nine or more travellers) and free tickets.ģ. The charge on your credit card may appear in the name of “Etihad Select Upgrade”. You must be at least 18 years of age and able to enter into binding contracts. The following terms and conditions ("Terms and Conditions") shall apply to an offer (“Offer”) made by you (“Guest”, “you”) to Etihad Airways (“Etihad”, “we”, “us”) for a Neighbour-Free Seat experience (“NFS”)ġ. If you do not meet any of the required safety criteria, we may re-assign you to a different seat before or during the journey and you will not be entitled to a refund.Įxtra legroom seats are only available on Etihad-operated flights and not on flights operated by our partner airlines. Physically and mentally able to care for themselves and free from any condition which might prevent them from performing any duties in the unlikely event of an emergencyĪ boarding pass for an Exit row seat will only be issued when we confirm that all safety criteria has been met, as outlined in our terms and conditions.See and hear well enough to understand visual and verbal instructions.Have sufficient ability and strength in both arms, hands and legs.Be able to move freely without the use of a mobility aid (for instance, a wheelchair, cane, cast, walker or crutches).If you wish to purchase an Exit row seat located next to an emergency exit, please make sure you meet the following safety requirements before purchasing your seat. If your itinerary was changed by another airline.Choose one type of seat and then upgraded to a Neighbour-Free Seat. ![]() Are allocated the same type of seat, but on a different row (we will always try to keep seats booked on the same ticket together).If you pay for a seat and are given a different seat type, you’re entitled to a full refund. Seat purchases are not eligible for Etihad Guest Miles. Seats are assigned only upon full payment of the associated seat fees and ticket fare. If this happens, we will always try to choose a similar seat for you. However, there may be last-minute operational changes that mean we need to allocate you a different seat. In almost all cases, you will receive the seat that you’ve booked.
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